Contact information
We are here to help
Have a question about your order, one of our pieces or our service? You are always welcome to contact us.
For the fastest assistance, please email us at:
We aim to respond within 24–48 hours on business days.
Order-related questions
When contacting us about an existing order, please include:
- your full name
- your order number
- a clear description of your question.
This helps us assist you as efficiently as possible
Returns and Delivery
For questions about returns, refunds or delivery, please first review our:
You may still contact us if you need additional help.
Business details
Alentia Lunae
Postbus 7052
2701 AB Zoetermeer
The Netherlands
Email: hello@alentialunae.com
Chamber of Commerce: 93401531
VAT ID: NL005018252B72
Postal address
Our postal address is intended for written correspondence.
Please do not send returns to this address without first contacting us and receiving the correct return instructions.
Collaborations and business enquiries
For collaborations, press enquiries or other business-related questions, contact us at:
Please include a brief introduction and the purpose of your enquiry.
With care,
Alentia Lunae